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Have a question? A comment? We'd love to hear
from you!
We look forward to hearing from you regarding
our products and website in general. We especially enjoying
hearing back from our customers who want to share about the
fun they've had with our products at their party or event.
Please contact us at: support@questexperiences.com
Policies
Download Delivery
Every effort has been taken to ensure accurate
and expedient download delivery. This is why we offer TWO
different ways to download every order. The first and quickest
is to use the links provided (in red) on the final webpage
of the order process. Additionally, we offer links that are
emailed to the email address you provide in your ordering
process which will direct you to a similar download page.
Should for whatever reason you have difficulty downloading
your order, we are committed to ensuring your receive your
order and we look forward to helping in the quickest way possible
to ensure that you are able to enjoy your order in a timely
manner (email us at support@questexperiences.com).
Refunds
Please note that due to the fact that once
a product has been delivered it is impossible to 'return'
the item, refunds are only offered at our discretion. We've
taken great effort over the many years we've been offering
our products to ensure that all of our products are accurately
detailed on all of our webpages. Refunds will not be extended
to customers who place their orders in haste without fully
reading the explanations provided nor can Quest Experiences
be responsible for computer/printer malfunctions on the side
of the customer.
Support
We at Quest Experiences love our work and
enjoy helping all of our customers get the most out of what
they order. We ALWAYS look forward to helping and assisting
our customers in any way that we can. Have questions? Stuck
planning one of our adventure hunts? You're never alone at
Quest Experiences. We look forward to being by your side as
you plan! Email us at support@questexperiences.com.
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