Have a question? A comment? We'd love to hear from you!

We look forward to hearing from you regarding our products and website in general. We especially enjoying hearing back from our customers who want to share about the fun they've had with our products at their party or event.

Please contact us at: support@questexperiences.com

Policies

Download Delivery
Every effort has been taken to ensure accurate and expedient download delivery. This is why we offer TWO different ways to download every order. The first and quickest is to use the links provided (in red) on the final webpage of the order process. Additionally, we offer links that are emailed to the email address you provide in your ordering process which will direct you to a similar download page. Should for whatever reason you have difficulty downloading your order, we are committed to ensuring your receive your order and we look forward to helping in the quickest way possible to ensure that you are able to enjoy your order in a timely manner (email us at support@questexperiences.com).

Refunds
Please note that due to the fact that once a product has been delivered it is impossible to 'return' the item, refunds are only offered at our discretion. We've taken great effort over the many years we've been offering our products to ensure that all of our products are accurately detailed on all of our webpages. Refunds will not be extended to customers who place their orders in haste without fully reading the explanations provided nor can Quest Experiences be responsible for computer/printer malfunctions on the side of the customer.

Support
We at Quest Experiences love our work and enjoy helping all of our customers get the most out of what they order. We ALWAYS look forward to helping and assisting our customers in any way that we can. Have questions? Stuck planning one of our adventure hunts? You're never alone at Quest Experiences. We look forward to being by your side as you plan! Email us at support@questexperiences.com.